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Privacy Policy

Regional Rural and Metropolitan Healthcare Services Pty Ltd (RRMHS) is committed to protecting the privacy and security of our clients' personal information. This privacy policy explains how we collect, use, store, and safeguard your data and your rights regarding your information.

Information We Collect
 

We may collect personal and non-personal information, including:

  • Online: Name, date of birth, phone number, email address, and brief inquiry details.

  • In-person: Additional information about medical history and referrals, collected during appointments or service provision.

  • Automatically: IP addresses, browser details, and interaction data through cookies and analytics tools.

How We Collect Information
 

We collect information:

  • When you fill out forms on our website or contact us directly.

  • During personal assessments or as part of ongoing service delivery.

  • Automatically through cookies and tracking tools for website performance and analytics.

Purpose of Collecting Information

We collect information to:

  • Respond to inquiries and schedule appointments.

  • Match your needs with our services for personalized care.

  • Provide ongoing support and ensure the best possible healthcare outcomes.

Data Use and Sharing

Your personal information will only be used for the purposes stated above. RRMHS will not share, distribute, or disclose your information without your explicit consent, except where required by law or in compliance with regulations.

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Data Storage and Security
 

We take all reasonable measures to safeguard your data:

  • Secure servers with encrypted data transmission.

  • Password-restricted access to client information.

  • Regular system backups and proper disposal of outdated data.
    Our website and data systems comply with relevant data protection standards.

Your Rights

You have the right to:

  • Access, amend, or delete your personal information at any time.

  • Withdraw consent for data processing.

  • Request a copy of the information we hold about you by contacting us.

Cookies and Tracking Tools

Our website uses cookies and similar technologies to enhance your experience and monitor site performance. You can adjust your browser settings to limit cookie use.

Updates to This Policy

We reserve the right to update this privacy policy as needed. Changes will take effect immediately upon posting. Clients are encouraged to review this policy periodically for updates.

Contact Us

If you have questions, want to exercise your rights, or wish to amend your data, contact us at:

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